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In mainframe support area..what is the meaning of L2 & L3 support?
Posted in: Programming. Tagged: Mainframe · maintenance · Operations · support
router and switch function
Level 1; helpdesk Level 2; fixes things L1 can’t Level 3; fixes things L2 can’t
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router and switch function
Level 1; helpdesk
Level 2; fixes things L1 can’t
Level 3; fixes things L2 can’t